Excellent, pressure-free customer service, reasonable prices, and quality product that they back-up if ever there's a problem. Delivery is efficient, professional and courteous. And free. McKarr's is always my first stop for furniture. And I just found out they're back in the appliance business.
I would not even give them a star..HORRIBLE. not the first time being treat like this at this location.. My husband and i walked in ready to buy and furnish our home, spend some serious cash. Both the man and women sitting in the back staring at us like we were a both a total burrden. No smiles no hello no service they wouldn't get outta there chairs . Told us rudely they dont sell appliances and go to the brick little did they know we were there for so much more but they would not give us the time of day. Were a military family and will surely to warn other families coming here NOT to give them there time or hard earned money.. so for the two very rude sales MEN and woman we went to Ash downs seen a wonderful ladie who was amazing Jaclyn, spent a ridiculous amount of money cause she was so friendly great service. Thank you for restoring our faith that there is good friendly service in Moose Jaw especially when your spending an outrageous amount of money...
I heard d the had great quality furniture and they do I was so impressed I bought a sectional that very day. I will say the young lady that worked there had no clue about the furniture but the one guy who's been there for 5 yrs was great!! The boss man was so sweet too he even through in a $250 fur blanket that was on my sectional for free... The delivery service was impeccable they even took out my old couch for me and took it with them. I just wanna say thanks to Mc Karr's for the great service...
Very poor customer service! Went to this furniture shop two weeks ago and was met by a snobby little lady with heavy make up. She looked at us but did not say anything or follow us around. We were looking for a bedroom set and would appreciate help in choosing. No one came to help us. No one even bothered to talk to us as we exit the door. The heavily maked-up lady and a thin friendlier looking guy just glanced at us as we leave. We decided to go to Ashleys in Regina instead and we were met by friendly attentive staff. We chose our future at Ashleys and paid $10,600 in cash. I gave 2 stars because we went to McKarr before and the sofa we got was good quality, other wise I would have given it a one star. I hope they improve on their customer service so that good paying customers wont be turned off. By the way, the delivery time for our sofa sucked as it was delayed by a month!
6 weeks for my new bed frame when I was told 3 weeks. Been sleeping on the floor so I could move everything right in. Not impressed
McKarr's Furniture & Mattress Shop is a Canadian Furniture Store based in Moose Jaw, Saskatchewan. McKarr's Furniture & Mattress Shop is located at 88 2 Ave NW, Moose Jaw, SK S4R 1W5, Canada.
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